Realised I should write this down: What I mean when I talk about service #ServiceDesign
http://blog.mattedgar.com/2019/04/11/what-i-mean-when-i-talk-about-service/
@mattedgar trying to write definitions is hard! I find it easier to understand a list of examples. Also potentially counter-examples. (Or a gradated list of strongest to weakest examples.)
Possibly this stems from having studied philosophy of language though…