My fediverse #introduction / #introductions ...
I live in #Leeds and work for #NHS England in #UserCentredDesign and #DigitalTransformation
Here I post a mix of work-related stuff (all views my own), and random history geekery
I give blood ❤️, add ALT text to my images 🖼️, and make monthly donations to my instance host 💰
Please use the #SolvingTogether crowdsourcing platform to share your ideas, challenge assumptions and provide solutions. It's open until 19 August 2022, and the team will add new questions regularly
https://futureuec.crowdicity.com/category/browse
We're working on #NHS England's urgent and emergency care strategy, and want to hear as many views as possible:
Have you seen good practice?
Where might we innovate?
What's your experience of care?
#SolvingTogether #NHSbyDesign
https://futureuec.crowdicity.com/
We are outcome-driven
You are solutionising
They are pursuing a vanity project
We've got to have empathy and assume good intent in other teams before we can align on _shared_ outcomes
A special shout out to the growing band of #UserCentredDesign and #DigitalTransformation professionals helping to make sure we understand and meet the needs of people and communities for the next 74 years #NhsByDesign #NHSBirthday
"We shall never have all we need. Expectations will always exceed capacity. The service must always be changing, growing and improving - it must always appear inadequate." - Nye Bevan, 1948 #NHSBirthday #NHSBigTea
Important research. Please do take part if Tom's description sounds like you
https://twitter.com/TomPRM/status/1543899315969703936?t=7VIY-PVjbbTbVYqhbn4skw&s=19
This is real digital dystopia stuff. https://www.theguardian.com/business/2022/jul/02/food-delivery-drivers-fired-after-cut-price-gps-app-sent-them-on-impossible-routes
One benefit of having covid, I've had some headspace to tidy up the website and publish a post thats been on the backlog for ages: https://ames.world/en/posts/10-things-i-learned-from-marine-navigaton/
Lights on the Lizzie Line ~ https://gilest.org/lizzie-lights.html
Looking forward to the 74th #NHSBirthday on Tuesday, re-sharing some 1948 ephemera that I scanned for the 70th
https://blog.mattedgar.com/2018/07/01/5-july-1948-a-chance-and-a-challenge/
As a skeptic of accelerationism, I enjoyed this perspective on Victorian anxieties, including the diagnosis of "train heart" and doctors' reaction to the original telemedicine
https://twitter.com/agnesjuliet/status/1541436146386980866?t=mrH-XIyIeAppd28x6_VOfg&s=09
So important: stress is a cognitive impairment #NHSbyDesign
https://twitter.com/rachelcoldicutt/status/1542872659586867201
Great to see the importance of #UserCentredDesign reiterated in today's plan for digital health and social care, with bonus link to the #NHS digital service manual
https://www.gov.uk/government/publications/a-plan-for-digital-health-and-social-care/a-plan-for-digital-health-and-social-care#user-centred-design
Now: service transformation at NHS England. Was: design & user research at NHS Digital. Also: NED at LYHA. He/him. Own views.