NHS.UK show and tell day. Today's topics:
* find an NHS service
* understand and control what cookies we set
* code club for International Women's Day
* test team saving time, improving quality, and growing their skills with automated testing

So which and care organisations, anywhere in the world, are furthest along on this maturity model? link.medium.com/27ZiPwofUV

Realised this might be my most on-brand status, combining as it does , , and embarassing my children

Matt Edgar boosted

Tech-centric approaches without planning for its impact on people will fail to deliver a project that serves people.

People-centric design without good tech foundations will fail to be able to build something that meets its own goals.

There's no succeeding while prioritizing one over the other. To build the right systems we need to intertwine the work of both.

Matt Edgar boosted

Really glad to hear NEW WAYS OF SEEING Episode 01 on air on @BBCRadio4@twitter.com just now. If you missed it, you can listen online here: bbc.co.uk/sounds/play/m000458l and find out more about the locations and artists here: jamesbridle.com/new-ways-of-se

Plain English version: instead of managers moving people to the work, invest in teams that seek out and deliver greatest value

Old assumptions about the fungibility of "human resources", necessary for exogenous flexibility, will rapidly undermine endogenous flexibility when applied to agile delivery

In contrast, agile teams have endogenous flexibility: you get to keep a high-performing team together but let its scope shift in response to changing needs

Hypothesis: pre-agile professional service organisations developed resource pools exogenous to projects because the projects themselves lacked agility

Spent some time today puzzling over assumptions about flexibility of people management in modern organisations.

Thank you NHS, especially staff at the Whittington, for looking after Caroline and Pascal when he arrived 5 weeks early on an Easter Sunday

I like this because:
"organising" is better than the rabbit hole of "organisations"
"consistently" is a nod to GOV.UK's "consistent not uniform" design principle

hiring klaxon: come and help me and my colleagues at NHS Digital to make things open. We know it makes things better.

Matt Edgar boosted

I've written up (and linked to our team presentation) what we got up to at the Liverpool edition of the Global Service Jam the other week, looking at ways to draw the Fabric District (the area of town my office is based in) and Everton closer together dlvr.it/R2StQL

We have to design services and organisations that are responsive to human experiences and interactions in the moment, but robust enough to deliver outcomes that will outlast our own careers and current institutions

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