Matt Edgar @mattedgar@mastodon.me.uk

My fediverse #introduction / #introductions ...

I live in #Leeds and work for #NHS England in #UserCentredDesign and #DigitalTransformation

Here I post a mix of work-related stuff (all views my own), and random history geekery

I give blood ❤️, add ALT text to my images 🖼️, and make monthly donations to my instance host 💰

Back from summer holiday part 2: a week in Avignon travelling by Eurostar and TGV

Please use the #SolvingTogether crowdsourcing platform to share your ideas, challenge assumptions and provide solutions. It's open until 19 August 2022, and the team will add new questions regularly
https://futureuec.crowdicity.com/category/browse

We're working on #NHS England's urgent and emergency care strategy, and want to hear as many views as possible:
Have you seen good practice?
Where might we innovate?
What's your experience of care?
#SolvingTogether #NHSbyDesign
https://futureuec.crowdicity.com/

We are outcome-driven
You are solutionising
They are pursuing a vanity project

We've got to have empathy and assume good intent in other teams before we can align on _shared_ outcomes

Thinking about how product teams all want to be outcome-oriented, but when they're just starting out it can seem like an irregular verb

Heading home after a week in Venice and Treviso, with day trips to Vicenza and Padua

My latest home office accessory: a William Morris-inspired door sign to indicate the nature of work within

A special shout out to the growing band of #UserCentredDesign and #DigitalTransformation professionals helping to make sure we understand and meet the needs of people and communities for the next 74 years #NhsByDesign #NHSBirthday

"We shall never have all we need. Expectations will always exceed capacity. The service must always be changing, growing and improving - it must always appear inadequate." - Nye Bevan, 1948 #NHSBirthday #NHSBigTea

Happy 74th #NHSBirthday to all my brilliant colleagues #NHSBigTea

Important research. Please do take part if Tom's description sounds like you
https://twitter.com/TomPRM/status/1543899315969703936?t=7VIY-PVjbbTbVYqhbn4skw&s=19

Looking forward to the 74th #NHSBirthday on Tuesday, re-sharing some 1948 ephemera that I scanned for the 70th
https://blog.mattedgar.com/2018/07/01/5-july-1948-a-chance-and-a-challenge/

As a skeptic of accelerationism, I enjoyed this perspective on Victorian anxieties, including the diagnosis of "train heart" and doctors' reaction to the original telemedicine
https://twitter.com/agnesjuliet/status/1541436146386980866?t=mrH-XIyIeAppd28x6_VOfg&s=09

So important: stress is a cognitive impairment #NHSbyDesign
https://twitter.com/rachelcoldicutt/status/1542872659586867201

Great to see the importance of #UserCentredDesign reiterated in today's plan for digital health and social care, with bonus link to the #NHS digital service manual
https://www.gov.uk/government/publications/a-plan-for-digital-health-and-social-care/a-plan-for-digital-health-and-social-care#user-centred-design