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Saturday night in, reading a fascinating National Audit Office report
https://www.nao.org.uk/reports/digital-transformation-in-government-addressing-the-barriers/
"Recommendation... appoint senior service owners for all major services with accountability for the full end-to-end service, decision-making authority to deliver all aspects and responsibility for developing, operating and continually improving the service"
"CDDO has identified two significant risks to further progress.
First, the existing skills gap is getting worse and CDDO is concerned that digital teams in departments will not have the skills and expertise necessary to implement the Roadmap."
"Second, service transformation requires the support of senior leaders beyond the digital function and there is a high risk this support will not be sustained without continued and proactive involvement from permanent secretaries."
"Digital change requires specific ways of investing, funding and procuring digital services and requires upskilling and capability-building to introduce and adapt new approaches. CDDO recognises that processes which work for other programmes are not always well-suited for digital programmes"
@mattedgar This is unexpectedly spicy! “The technology community in government is often expected to drive transformation on behalf of business leaders. However, most digital change decisions are made by the business leaders […] The success of these decisions is dependent on these leaders having the digital fluency to make the best choices and fully understand the consequences of their decisions for digital transformation.”