Bank holiday evening in with the highly readable and instructive Technical Appendix to Post Office Group Litigation Judgment (No.6) “Horizon Issues”


User error bias - “a tendency or bias regularly to blame the user of an IT system for something"

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"far too ready, even after investigations that clearly included the express discovery of bugs in code, to ascribe possible user error to the effect of bugs, errors and defects"

@mattedgar The next tendency, as seen in the VW diesel Jetta scandal, is to blame the developers, even though most problems in knowledge development can be traced back to management decisions usually driven by a desire to compress schedules in a process that the management often doesn't understand or measure.

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