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Seeing some brilliant, rapidly spun up services to help people through this difficult time. Obviously trade-offs have to be made, but there's one corner we cannot afford to cut: digital #accessibility
Maybe in calmer times, you got away with the spurious assurance that you'd fix accessibilty in the next release. Sorry, that just won't wash right now. We need your service to work for everyone, asap
Please don't waste our time. Read the guidance at https://www.gov.uk/service-manual/helping-people-to-use-your-service and https://service-manual.nhs.uk/accessibility
and bake it in from the beginning
www.gov.ukAccessibility and assisted digital - Service Manual - GOV.UKHelp and encourage people to use your service: accessibility, assisted digital, user support.