Show more
Matt Edgar boosted

Email from a colleague in another part of the organisation; noticed their signature now contains a simple, action-oriented, does-exactly-what-it-says service name. Lou Downe's "good services are verbs" message is breaking through :)

Yesterday I tried to write down a coherent philosophy of digital service delivery. It turned into a paean to high-trust workplaces and multidisciplinary teams blog.mattedgar.com/2020/01/27/

Watching the presentations from NHS Hack Day. Lots of little service ideas to connect patients digitally with their health and care practitioners between and after in-person consultations youtu.be/PTTXBcsvCw4

Matt Edgar boosted

We have giant abstraction stacks of mostly frozen complexity, with only a slowly moving froth of innovation on top. And it’s mostly proceeding in a direction of increasing complexity, at the behest of the groups whose interests are aligned with the conservativeness of the underlying stack

Show thread
Matt Edgar boosted

Opportunity to contribute to research on referrals and appointments in the NHS.

Please do get involved with this. It’s really really important that this discovery gets as varied input as possible!
---
RT @thomashallam@twitter.activitypub.actor
for any NHS/clinical teams who would like to take part in the referrals&appointments discovery research, please head over here :) nhsdigital.eu.qualtrics.com/jf
twitter.com/thomashallam/statu

Well this is awkward. I feel ITV's streaming service may be reading too much into that one time I watched a TV programme

“Everyone should know a little bit about user-centred service design” - Tero Väänänen and Rochelle Gold have created a course that we intend to deliver to 700 NHS Digital colleagues this year link.medium.com/O5DpXOLDj3

Our brilliant getting a masterclass in hard and soft power from Andrew Greenway, product manager for the original government service standard and manual

If you want to understand the impact of this framework, consider that LinkedIn recently identified user researcher and content designer as among the fastest growing roles in the UK for 2020. Neither would exist in the form they do without GDS and DDAT

Show thread

Well done to the team at GDS for simplifying presentation of the Digital, Data and Technology Profession Capability Framework. The first place to go for anyone hiring specialists or developing their own skills in digital gov.uk/government/collections/

"When we entered into an agreement... we could not have foreseen the progress in technology..."

Your honour, I rest my case.

twitter.com/wendyclar/status/1

Matt Edgar boosted
Matt Edgar boosted

We’re looking for help with venues in London for this year’s @ukhealthcamp@twitter.com.

If you think you can help us, please do get in touch :) #ukhc20
---
RT @ukhealthcamp@twitter.activitypub.actor
We’re starting to look at options for UK Health Camp 2020! We@ukhealthcamp@twitter.coming it back to London this year 🏙

First point of order is to find a venue.

Do you have, or know of, a venue in London which might like to support UK H…
twitter.com/ukhealthcamp/statu

Show more
Open social media for the UK

The social network of the future: No ads, no corporate surveillance, ethical design, and decentralization! Own your data with Mastodon!