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Matt Edgar boosted

I'm thrilled to be joining as acting CTO.

We have a lot of work to do to get our systems talking to each other (standards and APIs) and get patient info to where they need it most (user needs).

I'm joining a brilliant team and can't wait to get stuck in!

In the meantime, we're keen to hear from anyone with an interest in what, if anything, should replace the CUI

We plan to keep some data formats that are still relevant but to separate them from out-of-date assumptions about presentation

Unfortunately, the CUI has not changed with the times. Its content has not been updated since the closure of NHS Connecting for Health in 2013 and is now hosted by the National Archives

The intent behind the CUI was good. By standardising the design of key user interface elements, its creators hoped to improve patient safety and usability

Today we issued a notice to formally withdraw the out-of-date NHS Common User Interface standards. I've written a blog post explaining why

That thing where you repeatedly stroke your phone screen to keep it awake while waiting to scan a mobile ticket on public transport. There must be a long German word for that, right?

reports of suicide 

Like the sound of this? Join the team! We have contract opportunities for front end developers with accessibility experience to work on the services that Ashley is researching

Great to see this blog post from NHS website user researcher Ashley Wheat on how we research with people who have access needs

Back to writing after a 2 week pause. I write these mainly for myself but find that making them open makes them better

We needed a service map to show how patients and the public move through the health & care system, so Tero made a start on one. Now he's making it open to make it better. All contributions gratefully received

2 years in and I'm just as excited as the day I joined about the potential for service design and design leadership in the NHS

Meanwhile I'm learning loads from my peers and faculty on the NHS Leadership Academy’s Nye Bevan Programme

In the next year, I want to make sure we take a more strategic view of user experience across the NHS.
I have a slow hunch about the relationship between design and the quality improvement movement in health and care

Chapter 1 of the NHS Long Term Plan began: “Compared with many other countries, our health service is already well designed.”
As the health service’s most senior human-centred design specialist, I worry that makes us sound more complacent than we have any right to be

Thinking about 'old power' and 'new power', having a modicum of both sorts myself, I believe the people wielding both do so with the same basic good intentions. To bridge the old and the new is to daily tread the line between courage and stupidity

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Open social media for the UK

A social media community hosted in the UK; part of the Mastodon/ActivityPub federated social network, which allows you to follow users on other communities. It's a bit like Twitter but without a single company in control.

If you use this server, you are required to abide by our Code of Conduct. If you don't like it, there are plenty of other communities you can use.

If you're coming here from Twitter, there are some very useful services to help you find friends and automatically crosspost toots that you might like to set up once you're signed in.


This is a volunteer-run community administered by @floppy, and hosted by Mastohost in the UK. Please support our running costs by joining the Open Collective and becoming a backer. Thanks go to our existing backers - this place exists because of them!

Service status is available from our status page and the @status account.