** #InternetFirst klaxon! **
We’re moving the NHS away from private networks like N3 and HSCN to running our services over the internet.
This should make it easier to build digital tools for the NHS—in the same way we do for other sectors.
Good stuff from Tero, breaking out of the silos to look at our service from the point of view of patients and the public. I hope this can evolve into an open artefact that other people use and contribute to. https://medium.com/@teropsv/mapping-health-care-4e8681b6b64d
reports of suicide
«C'était une phrase idiote. Je la regrette, surtout si elle a eu des conséquences négatives» http://www.lefigaro.fr/flash-actu/au-proces-de-france-telecom-l-ex-pdg-reconnait-une-erreur-20190521
reports of suicide
Been following the trial of France Télécom's former CEO and other directors over workplace bullying and staff suicides. I worked for the group during those years. It was not a happy place. Hope lessons will be learned whatever the outcome of the trial
Nod from Kevin Cunnington to the power of a design system at the leading edge of transformation: "The fact that we _look_ joined up will create the expectation from citizens that we _are_ joined up" #SprintLeeds
Tom Riordan on our spirit of civic enterprise: We flipped the model and started from the individual. Not asking 'what children's services do we need?' but 'how can we make Leeds the best city to grow up in?' #SprintLeeds
#SprintLeeds The one where all my worlds converge. Who'd've thought I'd be here watching Eve and Lisa kicking off a massive GDS event
Reflection after #duec2019: when we set up a false opposition between "innovation" and "getting the basics right" we're in real danger of talking at cross-purposes because what looks innovative to one person looks like getting the basics right to another
... but others - multiple clicks and drop-downs - are just terrible interaction design. We've made huge progress for patients and the public with NHS.UK design patterns and frontend kit. Time for professional users to see some of that too #duec2019
Some due to lack of openness and interoperability (service design can help there)... #duec2019
A string of urgent and emergency care clinicians at #duec2019 describing their frustration at systems that slow them down.
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