"Understanding your services" - BenHolliday https://blog.wearefuturegov.com/understanding-your-services-3344d4bb1f75#---0-369
From my blog 10 years ago: "One song to the tune of another: the 18th Century prophet of social media revealed" https://blog.mattedgar.com/2009/04/28/one-song-to-the-tune-of-another-the-18th-century-prophet-of-social-media-revealed/
There’s a brilliant and free event about 💜Wellbeing💜 in Leeds on 6 June. V useful for anyone supporting wellbeing initiatives in their organisation, personally interested or wanting to know how to help others.
See you there?
Here’s what we expect of all our NHS Digital teams. We're far from perfect but we're getting there #a11y https://beta.nhs.uk/service-manual/practices/make-your-service-accessible
NHS App team here, showing how to make native apps accessible to WCAG 2.1 AA https://digital.nhs.uk/blog/transformation-blog/2019/the-nhs-app---building-a-digitally-accessible-front-door-to-the-nhs
"machine learning, which is a form of money laundering for bias" - @Pinboard@twitter.com
That is an absolutely ELECTRIC statement 🙌 Incredible testimony on the state of modern tech in society https://iapp.org/news/a/senate-committee-imagines-future-financial-privacy-rules/
And on reaching this milestone I feel able to brag about my own small contribution to the original 26 point standard https://github.com/alphagov/government-service-design-manual/pull/226
Great work by all involved in the latest update to the Service Standard - now truly a standard for the whole service, not just the digital bits
Revisiting an old blog post about #ServiceDesign, this time with a #health and #care twist https://blog.mattedgar.com/2019/05/06/mostly-service-design-the-health-and-care-edition/
So excited about the changes the #GGovJam team are making this year. Since Leeds hosted the global HQ in 2016, I've hoped it could step up a level and reach many more places. You have until October to make this amazing public service event happen for your city. Go! #gov #ServiceDesign http://globaljams.org/jam/globalgovjam
“For governments used to modes of funding not suited to platforms, such as funding fixed-term projects or operating on a cost recovery basis, this may represent a big change both practically and culturally.” https://medium.com/p/9c87dba83e66
We're so lucky at NHS Digital to have a design leader as focused and thoughtful as Dean Vipond. Brilliant post here on the growing pains of design leadership https://link.medium.com/NdTkESWLcW
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