"the most delightful LMGTFY I've ever received"
5 Rules for Integrating UX with Agile and Scrum - Great list. Would add “0. A dedicated user researcher on every team” https://link.medium.com/vurt8BaIhV
A lot of people like to knock their corporate IT departments. Let it be known that @NHSDigital we have colleagues who go out of their way to support designers, developers and all sorts of other professionals who need "non-standard" kit https://twitter.com/ianroddis/status/1108037536344096768
Reinforced for me: designing for accessibility first makes things better for all our users; importance of manual, automated, and semi-automated testing, not relying too heavily on any one test approach #a11y
Learned loads in accessibility training with Alastair Campbell of Nomensa today. Great to get insights tailored to the NHS website and some of our other services. Developers, designers, and testers all in the room #a11y
User research is a team sport #2HoursEvery6Weeks https://twitter.com/janereid73/status/1105492748893896705
New NHS website cervical screening pages are here: https://www.nhs.uk/conditions/cervical-screening/
In my diary this week:
* interviews for a key role on the NHS website team
* user research lab on data opt-out and the NHS App
* open source event including demo of the NHS.UK Frontend
* accessibility training
* talk to RCA Service Design students
* assessment centre for NHS Digital UCD grads
I know it’s not cool to say this, but I love my job.
Also, alpacas! Every conference should have alpacas. #SDinGov
Above all, lovely to see my NHS Digital team members, including some of our brilliant graduates, interacting with the leading thinkers in the sector. I hope they're inspired to submit talks and workshops for SD in Gov 2020! #SDinGov
SorryNotSorry to have skipped several great talks in favour of corridor conversations and working sessions with my colleagues. The productive informality of the conference campus enabled different conversations than the ones we have in the office #SDinGov
Especially impressed by the health-related case studies from Guy's & St Thomas's and NHS BSA. Both make me optimistic for the future of design in the NHS. #SDinGov
Ask "What matters to you enough to contribute to the wellbeing of your neighbours?" Not only do their neighbours get better but they do too - Cormac Russell #SDinGov
"We're confusing people's needs with our service categories."
"If the user had your salary would they use it to buy the services that you provide?"
- Cormac Russell #SDinGov
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