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Another day that could have been us

When you're struggling through the bog, how do you tell if there's a car park and well-made path just around the corner?

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Turns out she and her family had slopped their way across an estuary at low tide and were now dreading the swim back, thinking that was the only access to the beach

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"How did you get here?" she asked

We shrugged. "We parked at the car park and followed the path," we replied, "Why?"

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When we got to the beach, fully clothed, shoes dry, another beachgoer stared at us in amazement, as if we'd just walked on water

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We parked the car at a country park and followed a sign to the beach. It led us over a saltmarsh with a few puddles, and a little detour round a place where the water had breached the old line of the path

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A funny thing happened at the seaside the other day, which I feel must be a metaphor for something

+1 to this statement, which sets out the practical changes that will be needed to bring about real public service transformation at pace and scale

Holiday reading includes a couple of books on in healthcare. Between them, 113 mentions of "design", just one of a professional designer (a graphic designer made a cute project logo). Seems all wrong to me, but what am I missing?

@amcewen yes, the milestones along this section say Liverpool 120 miles. A bit beyond my range!

Sunday morning cycle along the canal to Apperley Bridge Marina

It's that time approaching the summer holidays when I look at the backlog of unread books on my Kindle and ask you all what I should add to the heap. Recommendations, please!

Saturday morning cycle to St Aidan's.
The sunshine miners have gone, leaving only the sunshine

Been talking with colleagues about how we might "design for adoption" of new services, to reduce the need for training and high-touch implementation. This, from COVID-19 vaccinations, is a great example

Tonight on NHS Jobs:
Adverts containing the word "design": 2,151
Vacancy titles containing the word "designer": 6

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Co-design doesn't mean shifting the burden onto patients and non-expert staff without support. It's time to professionalise service design in the NHS as we have elsewhere in public service

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This work by the King's Fund on NHS admin is great, but doesn't quite get to the key skills required for the user-centred design of admin processes

@andybroomfield I'd resent upgrading for the privilege of using a legacy version that might not be supported after next year. As a subscriber I'd prefer to be meeting basic user needs as an on-going part of their main branch

"Every time I hit the return key I want to create a new and confusing separate entity with a plethora of independent stying options," said no writer ever

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