Last few tickets left for the brilliant Leeds GovJam. Not just for public sector people, open to everyone who wants to help make public services better https://twitter.com/LeedsGovJam/status/1185093011837014017?s=19 #GGovJam
Great read: Andy Callow's reflections on his first 6 months as Chief Digital Information Officer at Kettering General Hospital
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#weeknotes are blogposts about our working week. For us but shared with you
Some hard but inspiring reflections from my fellow weeknoters this week https://weeknot.es/
This looks like a great process for unpicking jargon in any team - blog post by David Durant at Hackney Council https://blogs.hackney.gov.uk/hackit/breaking-the-tech-language-code
A lovely post about design process by Stephen McCarthy at GDS https://twitter.com/loft27design/status/1180129107646058496?s=19
@philgyford thank you!
@philgyford That's not good. Please hit the feedback tab and tell the NHS app team
Two days with my awesome NHS Leadership Academy #BevanProg learning set. Constructively challenged by patients and staff, giving and receiving feedback on our written work. Lots to bring back to my role at NHS Digital
Quite content to have reached the age of varifocals, afternoon naps, and living vicariously through my children's social media triumphs https://twitter.com/Fab_Newt/status/1176634355453693954?s=19
Engineering practices like these are vital as an enabler to truly user-centred design https://twitter.com/willhamill/status/1173922791613186048?s=19
In the user research lab today: people trying out updated cancer content for the NHS website. Sessions expertly run by researcher Ana and content designer Kirsty, and a first research experience for some of our new graduate trainees #2HoursEvery6Weeks
I very much like Andrew Travers' top tips on helping teams to form when doing user-centred design at scale https://trvrs.co/journal/units-and-silos
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