Matt Edgar @mattedgar@mastodon.me.uk
- Home
- Leeds, UK
- Work
- Head of design, NHS Digital (Views here my own)
- Last observed primary user research
- 2019-05-01
#ServiceDesign, innovation, digital capability, geek history. Head of design at #NHS Digital. Views my own.
Joined Aug 2018
2 brilliant weeks of holiday in Finland and Russia. On Monday, back to work!
Got my rainbow lanyard thanks to our brilliant NHS Digital LGBT and Allies staff network. Pledging to be a more visible ally myself.
Privileged to show NHS Digital board members some of the kit going into our new accessibility lab, all briliiantly demonstrated by Becca, Leigh and Sarah #a11y
NHS.UK show and tell: Sarah and Dean introducing the work their team is doing to rethink the 12-year-old information architecture of the UK's most visited health website
Jyoti on how NHS Blood and Transplant is using GOV UK Notify to send text message reminders for blood donation appointments. A great platform that many other #NHS organisations could use #SprintLeeds https://www.notifications.service.gov.uk/
And now the brilliant Tom Forth from #ODILeeds tells how he used the city's open data to meet the user needs of people looking for social housing #SprintLeeds
#SprintLeeds The one where all my worlds converge. Who'd've thought I'd be here watching Eve and Lisa kicking off a massive GDS event
"Understanding your services" - BenHolliday https://blog.wearefuturegov.com/understanding-your-services-3344d4bb1f75#---0-369
I talk a lot about pace layers and why pacing is so important in #ServiceDesign for health and care. Blog post still stuck in my head, so this picture will have to do for now
Interesting critique of the goods-dominant assumptions in the concept of "delivery" https://reflexivepractice.wordpress.com/2019/04/04/a-glossary-of-contemporary-management-terms-iii-deliver/
Happy in my new hoodie. Thanks @Edent https://shop.spreadshirt.co.uk/govgeeks/nhs+est+1948+-+white+design?q=I159143076
Took some photos in 2010 when Majestyk was on Leeds Civic Trust's Heritage at Risk list. Found this chalked on the wall of the derelict building ❤️
https://twitter.com/C4Press/status/1112736755894157313
5 Rules for Integrating UX with Agile and Scrum - Great list. Would add “0. A dedicated user researcher on every team” https://link.medium.com/vurt8BaIhV
- Home
- Leeds, UK
- Work
- Head of design, NHS Digital (Views here my own)
- Last observed primary user research
- 2019-05-01
#ServiceDesign, innovation, digital capability, geek history. Head of design at #NHS Digital. Views my own.
Joined Aug 2018
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