Privileged to show NHS Digital board members some of the kit going into our new accessibility lab, all briliiantly demonstrated by Becca, Leigh and Sarah #a11y
#SprintLeeds The one where all my worlds converge. Who'd've thought I'd be here watching Eve and Lisa kicking off a massive GDS event
"Understanding your services" - BenHolliday https://blog.wearefuturegov.com/understanding-your-services-3344d4bb1f75#---0-369
I talk a lot about pace layers and why pacing is so important in #ServiceDesign for health and care. Blog post still stuck in my head, so this picture will have to do for now
Interesting critique of the goods-dominant assumptions in the concept of "delivery" https://reflexivepractice.wordpress.com/2019/04/04/a-glossary-of-contemporary-management-terms-iii-deliver/
Happy in my new hoodie. Thanks @Edent https://shop.spreadshirt.co.uk/govgeeks/nhs+est+1948+-+white+design?q=I159143076
At the theatre #KeepTheSecrets
Took some photos in 2010 when Majestyk was on Leeds Civic Trust's Heritage at Risk list. Found this chalked on the wall of the derelict building ❤️
5 Rules for Integrating UX with Agile and Scrum - Great list. Would add “0. A dedicated user researcher on every team” https://link.medium.com/vurt8BaIhV
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