Matt Edgar @mattedgar@mastodon.me.uk
- Home
- Leeds, UK
- Work
- Head of design, NHS Digital (Views here my own)
- Last observed primary user research
- 2019-05-01
#ServiceDesign, innovation, digital capability, geek history. Head of design at #NHS Digital. Views my own.
Joined Aug 2018
NHS.UK show and tell: Sarah and Dean introducing the work their team is doing to rethink the 12-year-old information architecture of the UK's most visited health website
Jyoti on how NHS Blood and Transplant is using GOV UK Notify to send text message reminders for blood donation appointments. A great platform that many other #NHS organisations could use #SprintLeeds https://www.notifications.service.gov.uk/
And now the brilliant Tom Forth from #ODILeeds tells how he used the city's open data to meet the user needs of people looking for social housing #SprintLeeds
#SprintLeeds The one where all my worlds converge. Who'd've thought I'd be here watching Eve and Lisa kicking off a massive GDS event
"Understanding your services" - BenHolliday https://blog.wearefuturegov.com/understanding-your-services-3344d4bb1f75#---0-369
I talk a lot about pace layers and why pacing is so important in #ServiceDesign for health and care. Blog post still stuck in my head, so this picture will have to do for now
Interesting critique of the goods-dominant assumptions in the concept of "delivery" https://reflexivepractice.wordpress.com/2019/04/04/a-glossary-of-contemporary-management-terms-iii-deliver/
Happy in my new hoodie. Thanks @Edent https://shop.spreadshirt.co.uk/govgeeks/nhs+est+1948+-+white+design?q=I159143076
Took some photos in 2010 when Majestyk was on Leeds Civic Trust's Heritage at Risk list. Found this chalked on the wall of the derelict building ❤️
https://twitter.com/C4Press/status/1112736755894157313
5 Rules for Integrating UX with Agile and Scrum - Great list. Would add “0. A dedicated user researcher on every team” https://link.medium.com/vurt8BaIhV
Team photo of all the user researchers, designers, content people, and graduates who helped today in the assessment centre for our first ever cohort of NHS Digital user-cented design graduates
Started a blog post on the theme "more of #healthcare needs more #ServiceDesign more of the time". It's already a katamari of #SDLogic, #PaceLayers, designerly iteration, and the NHS Long Term Plan (pic credit phl)
- Home
- Leeds, UK
- Work
- Head of design, NHS Digital (Views here my own)
- Last observed primary user research
- 2019-05-01
#ServiceDesign, innovation, digital capability, geek history. Head of design at #NHS Digital. Views my own.
Joined Aug 2018
A social media community hosted in the UK; part of the Mastodon/ActivityPub federated social network, which allows you to follow users on other communities. It's a bit like Twitter but without a single company in control.
If you use this server, you are required to abide by our Code of Conduct. If you don't like it, there are plenty of other communities you can use.
If you're coming here from Twitter, there are some very useful services to help you find friends and automatically crosspost toots that you might like to set up once you're signed in.
Backers
This is a volunteer-run community administered by @floppy, and hosted by Mastohost in the UK. Please support our running costs by joining the Open Collective and becoming a backer. Thanks go to our existing backers - this place exists because of them!
Service status is available from our status page and the @status account.