Matt Edgar @mattedgar@mastodon.me.uk
- Home
- Leeds, UK
- Work
- Head of design, NHS Digital (Views here my own)
- Last observed primary user research
- 2019-03-12
#ServiceDesign, innovation, digital capability, geek history. Head of design at #NHS Digital. Views my own.
Joined Aug 2018
I talk a lot about pace layers and why pacing is so important in #ServiceDesign for health and care. Blog post still stuck in my head, so this picture will have to do for now
Interesting critique of the goods-dominant assumptions in the concept of "delivery" https://reflexivepractice.wordpress.com/2019/04/04/a-glossary-of-contemporary-management-terms-iii-deliver/
Happy in my new hoodie. Thanks @Edent https://shop.spreadshirt.co.uk/govgeeks/nhs+est+1948+-+white+design?q=I159143076
Took some photos in 2010 when Majestyk was on Leeds Civic Trust's Heritage at Risk list. Found this chalked on the wall of the derelict building ❤️
https://twitter.com/C4Press/status/1112736755894157313
5 Rules for Integrating UX with Agile and Scrum - Great list. Would add “0. A dedicated user researcher on every team” https://link.medium.com/vurt8BaIhV
Team photo of all the user researchers, designers, content people, and graduates who helped today in the assessment centre for our first ever cohort of NHS Digital user-cented design graduates
Started a blog post on the theme "more of #healthcare needs more #ServiceDesign more of the time". It's already a katamari of #SDLogic, #PaceLayers, designerly iteration, and the NHS Long Term Plan (pic credit phl)
"The path of user needs, avoiding beautiful nonsense, and the shelves of wisdom" - important insight on design systems and service manuals by my brilliant colleague Ian Roddis https://link.medium.com/NKaUjal7IU
For the first time in at least a decade, I have a Nokia-branded phone and it’s not let down by a flaky OS
@Edent on the importance of making machine learning code open source, so we can understand its operation and its biases #GDSAcademy10k
At the Empower the Person conference a year ago, we asked participants what an NHS service manual might be. Today, Adam, Dean, Ian and Polly presented a redesigned website, a frontend kit, and service manual. Great work, team :) #EPDW19
- Home
- Leeds, UK
- Work
- Head of design, NHS Digital (Views here my own)
- Last observed primary user research
- 2019-03-12
#ServiceDesign, innovation, digital capability, geek history. Head of design at #NHS Digital. Views my own.
Joined Aug 2018
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