What's the role of a professional service designer?
Lou Downe: Lots of people can tell you there's something wrong with a service, but they won't all be able to tell you how to fix it
This podcast is essential listening for anyone who finds themselves responsible for a service and wants to know what good looks like
The social network of the future: No ads, no corporate surveillance, ethical design, and decentralization! Own your data with Mastodon!