From the report: "We also heard that the approach to change matters..."

Show thread

Anne Boden, CEO of Starling Bank: Modern technology is now released and change managed by implementing a little bit of change often. By having a little bit of change [ ... ] and doing it several times a day, you minimise the impact of that change...

Show thread

... We all know that when you do big change—big migrations, big separations of banks, and big migrations of systems—we put customers at risk.

Sign in to participate in the conversation
Open social media for the UK

The social network of the future: No ads, no corporate surveillance, ethical design, and decentralization! Own your data with Mastodon!