Some personal reflections on the past 6 months in my role as head of design and profession lead http://blog.mattedgar.com/2019/06/02/worlds-colliding-reflections-2-years-into-my-work-at-nhs-digital/
Chapter 1 of the NHS Long Term Plan began: “Compared with many other countries, our health service is already well designed.”
As the health service’s most senior human-centred design specialist, I worry that makes us sound more complacent than we have any right to be
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