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Matt Edgar

✅ Hire professionals
✅ with people who have lived experience
✅ "Good Design Comes Before Effective Science"
mental.jmir.org/2022/6/e35591/

Good Design Comes Before Effective Science Health technologies are useless if they are not used, even if they are validated by science. We urge health researchers and technology developers in e-mental health to consider human-centered design methods not as the form-giving step of a technology development process but as a comprehensive approach integrated at an early stage in close relation to the research strategy and vision. Researchers and technology developers in e-mental health should consider systematically hiring interaction designers, user interface designers, user experience designers, and service designers in their teams to fully implement the human-centered design approach they need and then increase user engagement and technology acceptance. They should also include co-design workshops with end users conducted by trained designers from the beginning to the end of the development process. Design comes before science, which means that in the realm of apps, good design is a prerequisite for effective science.
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