Annual aphorism update:Of course not all service design is digital, but it's 2̶0̶1̶7̶ 2̶0̶1̶8̶ 2̶0̶1̶9̶ 2̶0̶2̶0̶ 2̶0̶2̶1̶ 2022, what part of your service isn't _touched by_ digital?
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