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"Researching in silos leads to false positives" - this from Leisa rings true, it's why we work to structure and share user research activity across NHS Digital
http://www.disambiguity.com/five-dysfunctions-of-democratised-research-part-2-researching-in-our-silos-leads-to-false-positives/
disambiguityFive dysfunctions of ‘democratised’ research. Part 2 – Researching in our silos leads to false positives – disambiguity