As a design leader, I have a strong bias towards prototypes not presentations. If you're writing a blog post about a service with a digital component, don't just describe it. I want links, a walkthrough video, screenshots if you must. However you do it, show the thing
The prototypes not presentations rule especially applies to services used internally, which rarely see the light of day. So often a good idea is let down by poor design execution. If you have an example you're proud of, prove me wrong. Making things open makes things better