"We have been on our feet all day. We are stretched to the thinness. But never think that you are not important to us … You are the reason we come to work every day.” By the end his voice is cracking. He seems to be on the verge of tears.
999: The Critical List shows you why"
Review of last night's new Channel 4 series. Let's hope it has the same effect as 'Mr Bates vs the Post Office'.