"The path of user needs, avoiding beautiful nonsense, and the shelves of wisdom" - important insight on design systems and service manuals by my brilliant colleague Ian Roddis https://link.medium.com/NKaUjal7IU
At the Empower the Person conference a year ago, we asked participants what an NHS service manual might be. Today, Adam, Dean, Ian and Polly presented a redesigned website, a frontend kit, and service manual. Great work, team :) #EPDW19
Lovely to see Trilly joining the weeknotes crew for 2019, including this gem on why we work in the open https://weeknot.es/weeknote-s01e01-better-late-than-never-78ed94880966#---0-316
”Shared Values are Overrated” by Jessica Kerr
Well exactly. Michael Dean at The Hepworth Wakefield https://mastodon.me.uk/media/BmoNywY7rqyyMBiskRs
Yesterday in London: Mauro and his colleagues have printed out every page of the NHS website pregnancy and baby guide. How might we structure it better to help people find what they need? https://mastodon.me.uk/media/K6uDgowy-nXpTwZc9qo
"Work isn't working for most of us" - Tom Taylor https://link.medium.com/LEdSHuCNqR
“Change starts with me. I should know better — I’m responsible for Twitter” by @DavidPriceOBE@twitter.com https://medium.com/@pricedav_239/change-starts-with-me-i-should-know-better-im-responsible-for-twitter-f531c4fba272 https://mastodon.me.uk/media/Whe4B41G9-y1SAX-Il0
Fiery contrails https://mastodon.me.uk/media/0BAeTjepuaivfftqXPU
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