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This work by the King's Fund on NHS admin is great, but doesn't quite get to the key skills required for the user-centred design of admin processes
twitter.com/TheKingsFund/statu

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Co-design doesn't mean shifting the burden onto patients and non-expert staff without support. It's time to professionalise service design in the NHS as we have elsewhere in public service gov.uk/government/collections/

Tonight on NHS Jobs:
Adverts containing the word "design": 2,151
Vacancy titles containing the word "designer": 6

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