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Every day patients and staff feel the impact of services that were never consciously designed following user-centred methods. It's time to professionalise , and this apprenticeship standard could make an important contribution
instituteforapprenticeships.or

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The proposal to develop an apprenticeship standard has been put together with input from some of the UK's most expert service designers, working in a range of sectors [PDF link] instituteforapprenticeships.or

If you work in health and care (or any of the other 70-80% of the UK economy giving service, not making products) then this service design apprenticeship consultation is for you twitter.com/claragt/status/140

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