Reflection after #duec2019: when we set up a false opposition between "innovation" and "getting the basics right" we're in real danger of talking at cross-purposes because what looks innovative to one person looks like getting the basics right to another
We risk overcomplicating things to make them sound like innovation. Someone told me that showing patients the wait times for A&E before they set off was a "nudge". That's not a behavioural insight, it's common sense and human courtesy
A social media community hosted in the UK; part of the Mastodon/ActivityPub federated social network, which allows you to follow users on other communities. It's a bit like Twitter but without a single company in control.
This is a volunteer-run community administered by @floppy, and hosted by Mastohost in the UK. Please support our running costs by joining the Open Collective and becoming a backer. Thanks go to our existing backers - this place exists because of them!