"these were not exceptional individuals – they were individuals doing what they (wrongly) believed to be their job or performing what they (wrongly) believed to be their function or protecting what they (wrongly) saw to be legitimate interests."
Excellent blog post from @davidallengreen on the failures of the UK legal system and the professional classes that allowed the #Horizon scandal to flourish.
@amcewen @davidallengreen B.A.U.: Trust completely in the (flawed) technology and blame the human. If anyone complains, shoot the messenger, carry on.
We had a very similar situation with our provincial property tax system, lots of people in charge knew it, but it took years of fighting to fix a few simple but major problems in the computer code, that had cost certain ratepayers doubled rates.
@amcewen @davidallengreen The Court judgement link in the blog is fascinating.
Been reading it for well over 2 hours!