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Really disappointed with Assistive Access for iOS 17. Even to get in and out of this mode on iPhone SE is basically broken because the passcode screen isn't displayed properly. Boo.

I think if you want a device that's just gonna call people something with physical affordances is going to work better.

OK, this was a me problem because I'd already set the zoom on this iPhone to be really big (for the same reasons I'm setting up Assistive Access!!) and it hid all the UI I needed to set this up correctly.

Gah.

Ann 🧡 (she/her)

The unlock screen in Assistive Access mode has tap targets about 1/3 of the size of the usual iOS mode.

Whyyy.

[Edit to add image for illustration.]

Hmm. So the way that passcodes work is:

- there is a passcode to get out of Assistive Access mode
- there is a global passcode

if you want daily use of Assistive Access without a passcode, I think you have to turn off the global pass code? I don't really want to have to turn off the global passcode but given the tap targets for the number pad are really small maybe I'll have too.

(Maybe this is an iPhone SE scaling issue???)

Oh well. I give this nil point for ease of setup and I think the unlocking number pad problem is show stopping for my use case.

Hope Apple can improve this because it's a super important feature set 😔

This seems like a fair review. The things my intended user has the biggest problem with are dealing with updates and dropping off the WiFi.

> Even once you get the phone into Assistive Access mode, it's not a case of set-and-forget. You need to take the iPhone out of Assistive access to perform basic iPhone tasks like updating or downloading apps, joining a new Wi-Fi network

tomsguide.com/features/i-tried

Tom's Guide · I tried Apple’s alternative iPhone interface in iOS 17 — here’s what happenediOS 17 Assistive Access is a whole new look for your iPhone's interface

A place where I would direct Apple's attention to for designing for dementia specifically is user research on how folks gradually stop using their phones. Prolonging someone's ability to use their phone grants a great amount of agency and belonging if they can, e.g., still Facetime their family.

If it can be done ethically, pinpointing events where this happens and mitigating those might get them somewhere.

Addending this 2022 systematic review of of smartphone and tablet use by older adults with and without cognitive impairment from the Uni of Liverpool here:

academic.oup.com/innovateage/a

@agvbergin I see your problem, for the iPhone 15 the face recognition works for my mum, so she’s not using the lock code often.